Our laboratory is a fully equipped “dust free” facility with the latest state-of-the-art analytical, measuring and test equipment imported from Germany, Australia, Japan, America, Austria and Belgium, which enable us to conduct in-house tests, analysis and specification checks to meet the required standards.
Total Quality Management (TQM) Program. At TOPAZ, we adhere to a stringent protocol and strict Total Quality Management (TQM) program, in adaptation to the international oil quality standards and practices. The TQM program enables us to detect any non – conformity to the quality management and standards, right from receiving the raw materials to the production of finished products. The program will check each product at every stage, during blending, before filling and delivery, to ensure specifications and quality are met with no compromise. All finished products will be tested (on random) by our Quality Officer at the various stages for more than just contamination (measure product quality in the limit range) and ensuring proper storage and delivery of final product. Our quality control program is flexible and will be improved based on the latest development in the market. To this end, we always seek regular advice and guidance from the relevant authorities. Our management team and quality controller / chemist are regularly sent for seminars, courses, exhibitions, workshops and visits (from time to time) and will keep abreast of any new development for improvements to our TQM program. In the years between 1997 and 1998, after the PQMS audit by Exxonmobil TOPAZ was appointed as “Mobil Model Plant”. Reason being that TOPAZ was the best plant compared to all. In addition, TOPAZ has a great reputation amongst the oil majors for its quality product offerings. That said, we only source the best quality base oils from reputable suppliers such as Exxonmobil and Shell. We are committed to providing the best service and support to our customers and will never compromise on quality.